Question & answer

Sunhairvn uses 100% Vietnamese raw human hair, collected ethically from young donors. Our hair is natural, unprocessed, and completely free from synthetic fibers. This ensures that every wig and bundle from Sunhairvn is soft, thick, durable, and easy to style in any color or texture you want.

Customers choose Sunhairvn because we offer premium-quality Vietnamese raw hair that is thick from root to tip, shed-free, tangle-free, and long-lasting. Every wig is handcrafted by skilled technicians, and we provide customized colors, lengths, and designs to fit each customer’s needs. Sunhairvn is trusted by hundreds of clients worldwide for consistent quality.

With proper care, wigs and bundles from Sunhairvn can last from 5 to 7 years or even longer. Because we use raw Vietnamese hair, the strands remain strong and healthy over time. Our products can be bleached, colored, straightened, and curled many times without losing quality.

Yes, Sunhairvn offers full customization. We can create any wig based on your preferred color, length, lace size, density, or style. Whether you need a natural look or a bold fashion color, our team can design it to match your exact request. This makes Sunhairvn a trusted supplier for both retail and wholesale clients.

Yes, Sunhairvn ships worldwide. We work with reliable international couriers such as DHL, FedEx, and UPS. Shipping usually takes 3–7 days depending on the destination. After placing an order, customers will receive a tracking code to follow their package until it arrives.

Sunhairvn maintains a fully transparent supply chain to ensure ethically sourced hair. We partner only with verified local donors and certified collection centers in Vietnam. For every batch we document:

Donor origin and collection certificate

Date of collection and batch ID for traceability

Non-chemical processing confirmation (raw/virgin status)

This rigorous verification allows Sunhairvn to guarantee authenticity and ethical compliance for every shipment. If you need batch details for a wholesale order, contact our support team for a verification report.

Sunhairvn uses an industry-standard grading system that evaluates hair by length uniformity, cuticle integrity, thickness (single vs. double drawn), and chemical history. Our inspection process includes:

Visual and tactile inspection for cuticle alignment.

Microscopic sampling on random strands (for premium batches).

Tensile strength test to measure durability.

Batch-level QC checklist and photos before packing.

Products are labeled with a grade (e.g., A, A+, Premium Raw) on the invoice and product page. This transparent grading helps customers choose the exact quality level they need from Sunhairvn.

Sunhairvn accepts detailed technical specifications for made-to-order wigs. You can customize:

Lace type and color (transparent, HD, Swiss lace)

Lace size (13×4, 13×6, 5×5 closure, full lace cap)

Cap construction (glueless, hand-tied, machine-sewn, adjustable straps)

Density (percentage and grams), hair length, and parting style (free part, middle, side)

Pre-bleached knots, baby hair, and customized ventilation patterns

Provide reference photos or tech sheets for the fastest result. Our production team will confirm feasibility and deliver a production spec sheet for every custom Sunhairvn order.

Sunhairvn supports both small-batch retailers and large wholesale partners with clear MOQs and tiered pricing:

MOQ options: sample orders (1–5 units), small wholesale (10–50 units), bulk (50+ units)

Pricing tiers: volume discounts automatically apply at checkout and are reflected in proforma invoices

Typical lead times: samples 3–7 business days; small wholesale 7–14 business days; bulk orders 2–6 weeks depending on customization

All wholesale orders from Sunhairvn include a production timeline and tracking milestones. For custom bulk manufacturing, we provide a formal quote and a production schedule before confirmation.

Sunhairvn provides professional care guidelines, warranty options, and authentication tools to protect your investment:

Care: step-by-step washing, conditioning, heat-styling limits, and recommended salon products

Warranty: 30–180 day limited warranty depending on product and treatment (details on product page)

Authentication: unique batch ID, tamper-evident packaging, and optional QR code linking to product certificate

Following Sunhairvn care instructions significantly extends lifespan. For any warranty or authenticity queries, contact customer service with your batch ID and order number.

Choosing the right wig depends on your daily style. At Sunhairvn, we usually recommend:

16–24 inches for a natural everyday look

26–32 inches for a glamorous, fuller style

130–180% density for most customers

200%+ for clients who love extra volume

If you send us your photo or preferred style, Sunhairvn can suggest the perfect length and density that match your face shape and lifestyle.

Yes, Sunhairvn wigs are very beginner-friendly. We provide simple care steps:

Wash every 1–2 weeks

Use sulfate-free products

Avoid extreme heat

Brush gently from ends to root

Our team also sends you a free care guide after purchase. Even if you’re new to wigs, Sunhairvn makes maintenance simple and stress-free.

Absolutely. Many Sunhairvn customers wear their wigs daily, and with proper care, the hair still lasts years. The key is:

Remove or loosen at night if possible

Use a satin bonnet or pillowcase

Keep the lace clean and dry

Deep condition regularly

Daily wear is completely fine as long as you follow simple care habits.

Ordering a custom wig from Sunhairvn is simple. After you send your preferred style, we:

Confirm measurements, lace size, color, and density

Share production photos or videos upon request

Style and finish the wig exactly as shown

Ship worldwide with full tracking

You can stay in touch with our team throughout the process, so you always know what stage your custom wig is in.

Sunhairvn focuses on long-term relationships, not just selling a product. We support customers with:

Real-time consultation before ordering

Honest advice on what suits your face and lifestyle

Video calls to check hair quality

After-sale care support anytime you need it

We want customers to feel confident and supported, not confused or pressured. That’s why so many clients return to Sunhairvn again.

Yes, Sunhairvn keeps many of our best-selling styles in stock and ready to ship immediately. If you need fast delivery, just tell us your preferred length, lace type, and texture. Our team will send real photos or videos of available items so you can choose quickly and confidently.
For urgent orders, you can contact Sunhairvn directly for the fastest support.

If you need personalized advice or want to order immediately, the fastest way is to contact Sunhairvn directly. Our team is available to help you choose the right wig, check stock, or arrange instant shipping.
Whether you are buying one piece or preparing for wholesale, we are always ready to support you. Feel free to call or message us anytime.

If you need personalized advice or want to order immediately, the fastest way is to contact Sunhairvn directly. Our team is available to help you choose the right wig, check stock, or arrange instant shipping. Whether you are buying one piece or preparing for wholesale, we are always ready to support you. Feel free to call or message us anytime.